Refund policy

All Sales Final

All purchases from Pink and Sassy are final. We do not accept returns or exchanges.

Damaged or Defective Items

We take great care in packaging every order, but if your item arrives damaged or defective, please contact us within 7 days of delivery at pink.sassy@icloud.com with:

• Your order number
• A photo of the damaged item and packaging

We will review your claim and, if approved, send a replacement or issue store credit at our discretion. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We are not responsible for damage caused by the carrier after delivery confirmation, or for items reported outside the 7-day window.